Acknowledgements

We would like to acknowledge the significant input of Chris Middleton (Managing Director, Futures Coaching) to this report and also the following people who have contributed to the Retail 2020 Research programme:

• Caroline Dennett (British, consumers)
• Michael Schipperges (German, social)
• William Thompson (British, economics)
• Madeline Temple (American, brands)
• Conrad Rowland (British, retail)
• Gavin Williams (British, technology)
• David Martin (British, design)
• Joop de Vries (Dutch, scenarios)
• Juergen Schwoerer (German, social)
• Tim Drake (British, leisure)
• Patrick Degrave (French, social)
• Robert Pollard (British, retail)